Password Retrieval

In order to reset your password you must have access to the email address associated with your account.

If you do not have access to your email then you will need to contact the IT department for your respective agency and request a password reset request be placed with the administrator. A manual password reset without your email address can take up to 24 hours.

Please enter the email associated with your account below.


NON-EMERGENCY: (614) 734-8200

Business: (877) 633-3598

2865 W. Dublin Granville Road
Columbus, Ohio 43235

Helicopter Aviation services are contracted to all programs through Metro Aviation, Inc. Operational control for aircraft and all flights is exercised solely by Metro Aviation.


MedComm is a not-for-profit, CAMTS accredited communications center based in Columbus, Ohio that provides emergency dispatching services to pre-hospital and hospital-based critical care agencies operating across nine contiguous states.



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